By Molly Snyder Senior Writer Published Jul 21, 2010 at 3:01 PM

It has been four years since I last changed or washed a diaper, but for some reason, I chose to be a glutton for punishment and take a shift at Milwaukee Diaper, a cloth diaper service based in Bay View.

From the moment I walked in the door, owner Tracy Sherman warned me that I was about to embark on a highly pungent experience.

"Since it's summer, the diapers are especially smelly for you today," said Sherman with a smile. "In winter, it's not so bad, but in summer, you definitely know you're in the diaper business."

Recently, Sherman took over the cloth diaper business in addition to her consignment shop called Half Price Kid Stuff, 2675 S. Kinnickinnic Ave. Prior to owning the businesses, she spent 15 years in the hotel industry where she became an expert in laundry services.

Milwaukee Diaper strives to be as green as possible by using reusable bags and labels to transport the diapers, washing in high efficiency machines and dryers, using flex-fuel delivery vehicles, invoicing via e-mail rather than paper and mapping routes according to geographic proximity to reduce excess fuel consumption. Plus, all of the diapers are cut and sewn by work-at-home parents in Wisconsin.

"We currently keep more than 3,660 diapers and cloth wipes out of landfills on a weekly basis," says Sherman.

Milwaukee Diaper's cloth diaper service costs $59.99 if customers pre-pay for at least four months, $64.99 if they pre-pay for three months, $69.99 for two months pre-paid and $74.99 if they want to pay month-to-month. Cloth wipes are an extra $12 per month and a second order for another sibling is an extra $35.

My shift at Milwaukee Diaper was divided into two roles: filling orders and washing. My bottom line (yes, yes pun intended) was that it really wasn't as disgusting of a job as I thought it would be. And I learned a lot about poop, which as the mother of two school-aged boys, I can't know enough about at this stage in the parenting game.

Once a week, a diaper delivery person drops off a family's weekly supply of diapers in a big yellow bag. Hence, my first responsibility of the day was to read the orders from a spreadsheet, and fill each bag with the correct size and number of diapers. Then, I cinched shut the bag and tagged it with the customer's name. Easy as poo. I mean pie.

I then moved onto the portion of the shift that I was less enthused about: diaper washing. My first task was to grab one of the yellow bags from the massive pile and empty the 100 diapers stuffed inside into an industrial-sized washer with the "soil level" set on heavy.

"With my system, you never have to touch a diaper," said Sherman.

I wore rubber gloves anyway.

I was relieved and surprised that I did not have to scrape the poop from the diaper. According to Sherman, the high-efficiency washers are so powerful that it's not a necessary step. Occasionally customers put every cloth diaper into an individual plastic bag to cut down on smell, which requires Sherman to cut open every bag to retrieve the poopy diaper.

"Not my favorite, but just part of the job," she says.

Sherman says she takes special requests from her clients all the time, and it's one of the ways her service remains appealing to new parents. One of her clients, for example, wants her diapers washed in a separate load.

"She's a self-proclaimed ‘germophobe,'" says Sherman. "And it's fine with me."

Sherman uses Tide for all of her diaper laundry.

"We have some poo to clean here -- not delicate lingerie -- and I tried all of the natural detergents but found that Tide really works the best," she says.

After the first wash, I sorted the clean, wet diapers into two piles: stained and not stained. About 50 percent of the diapers come out clean and ready for the dryer, and the remaining portion are still stained with yellow splotches (here's a fun fecal factoid for non-parents: breastfed baby poop is mustard yellow.)

The stained batch gets washed again with chlorine-free, oxygenated bleach and the clean batch gets tossed in the dryer on a high heat, anti-bacterial setting. The bags get washed and bleached, as well.

About 10 percent of the diapers remain slightly stained after the bleach wash. Sherman washes them with lemon juice, hangs them on her line to dry and sells them for discounted prices in her consignment shop.

"This work is really not as gross as people think," says Sherman.

Maybe it's because I'm a mother, and like all moms, I have worn my share of puke, pee and poop, but I agree with her.


Molly Snyder started writing and publishing her work at the age 10, when her community newspaper printed her poem, "The Unicorn.” Since then, she's expanded beyond the subject of mythical creatures and written in many different mediums but, nearest and dearest to her heart, thousands of articles for OnMilwaukee.

Molly is a regular contributor to FOX6 News and numerous radio stations as well as the co-host of "Dandelions: A Podcast For Women.” She's received five Milwaukee Press Club Awards, served as the Pfister Narrator and is the Wisconsin State Fair’s Celebrity Cream Puff Eating Champion of 2019.